Refund Policy

Thank you for choosing our Integrated Information Solutions LLP software. We are committed to providing you with the best possible experience. Please read our refund policy carefully to understand your rights and responsibilities regarding refunds.

1. General Refund Terms

Refunds are applicable only for subscriptions purchased directly from our official website. Refund requests must be submitted within 14 days of the initial purchase date. Refunds are not applicable to renewal payments, as users are notified in advance of the renewal date.

2. Eligibility for Refund

You may be eligible for a refund under the following circumstances:

• The software does not perform as described or fails to meet its stated functionality.
• You encounter unresolved technical issues that prevent proper use of the software despite our support team’s efforts to resolve them.
• Accidental duplicate purchases made on the same account.

3. Non-Refundable Conditions

Refunds will not be issued in the following cases:

• Failure to cancel the subscription before the renewal date.
• Non-usage or dissatisfaction without valid technical reasons.
• Violations of our Terms of Service.

4. Refund Process

Submit your refund request via email us at [email protected], providing your order details and reason for the refund. Our support team will review your request within 5-7 business days. Approved refunds will be processed to the original payment method within 7-10 business days.

5. Free Trial Period

We encourage you to take advantage of our free trial period (if offered) to evaluate the software before making a purchase. Refunds are not provided for users who fail to utilize the trial period.

6. Changes to the Refund Policy

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting on our website. If you have any questions regarding this refund policy, please contact our support team at [email protected].